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STORE POLICY

Terms and Conditions

Welcome to the Lendemain Skincare website (hereinafter referred to as "the Website"). These terms and conditions (the "Terms") govern your use of our Website, products, and services (collectively, the "Services"). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or Services.

 

## General Information

**Company Name**: Lendemain. 

**Registered Address**: 01170 Crozet, France 

**SIREN**: 980643852   R.C.S Bourg-en-Bresse

**Contact Email**: lendemaincosmetics@gmail.com 

 

## Use of the Website

 

### Eligibility

You must be at least 18 years old to use our accounts page on our Website and Services. By using the Website, you represent and warrant that you are at least 18 years old.

 

### Account Registration

To access certain features of the Website, you may need to create an account. You agree to provide accurate and complete information when creating your account and to update your information as necessary to keep it accurate and complete.

 

### Prohibited Activities

You agree not to engage in any of the following prohibited activities:

- Violating any local, national, or international law or regulation.

- Transmitting any material that is defamatory, offensive, or otherwise objectionable.

- Attempting to gain unauthorized access to the Website or other user accounts.

- Engaging in any activity that could disrupt or interfere with the Website’s functioning.

 

## Products and Services

 

### Product Descriptions

We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions are complete, current, or error-free.

 

### Orders and Payment

By placing an order on our Website, you agree to pay the specified price for the product or service. All prices are inclusive of VAT unless otherwise stated. Payment must be made through our designated payment methods.

 

### Shipping and Delivery

We can offer shipping within France and to select international destinations. Shipping costs and delivery times vary based on the destination and shipping method. We are not responsible for delays caused by customs or other factors beyond our control. For any doubts and enquiry, please contact us before placing an order lendemaincosmetics@gmail.com

 

### Returns and Refunds

We accept returns within 14 days of delivery. The product must be unused and in its original packaging. To initiate a return, please contact our customer service. Refunds will be processed after receiving the returned products and assessment.

 

## Intellectual Property

 

All content on the Website, including text, graphics, logos, images, and software, is the property of Lendemain Skincare or its licensors and is protected by French and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our express written consent.

 

## Limitation of Liability

To the fullest extent permitted by law, Lendemain. Skincare shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Website or Services. Our total liability to you for any claim arising out of or in connection with these Terms or the use of the Website or Services shall not exceed the amount paid by you for the product or service in question.

 

## Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy](/privacy-policy) to understand how we collect, use, and protect your personal information.

 

## Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of France. Any disputes arising out of or in connection with these Terms or the use of the Website or Services shall be subject to the exclusive jurisdiction of the courts.

 

## Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes indicates your acceptance of the new Terms.

 

## Contact Us

If you have any questions or concerns about these Terms, please contact us at:

**Email**: lendemaincosmetics@gmail.com  

​

Thank you for visiting Lendemain Skincare. We hope you enjoy our products and services!

Privacy & Safety

Welcome to the Lendemain Skincare website (hereinafter referred to as "the Website"). At Lendemain Skincare S.A.R.L. (hereinafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant laws.

 

## General Information

**Company Name**: Lendemain. 

**Registered Address**: 01170 Crozet, France 

**SIREN**: 980643852   R.C.S Bourg-en-Bresse

**Contact Email**: lendemaincosmetics@gmail.com 

 

## Data Collection

 

### Information We Collect

We collect the following types of information:

- **Personal Information**: This includes your name, email address, postal address, phone number, and payment information, which you provide when you create an account, make a purchase, or contact us.

- **Usage Data**: We collect information about how you use our Website, such as your IP address, browser type, pages viewed, and the date and time of your visit.

 

### How We Collect Information

We collect information in the following ways:

- **Directly from You**: When you create an account, make a purchase, or contact us.

- **Automatically**: Through cookies and similar tracking technologies when you use our Website.

 

## Use of Data

 

### Purposes of Data Use

We use your personal data for the following purposes:

- **To Provide Services**: To process your orders, manage your account, and provide customer support.

- **To Improve Our Services**: To understand how you use our Website and improve its functionality and user experience.

- **Marketing and Communications**: To send you promotional materials, newsletters, and other communications if you have opted in to receive them.

 

### Legal Basis for Processing

We process your personal data based on the following legal grounds:

- **Performance of a Contract**: To fulfill our obligations under a contract with you.

- **Consent**: When you have given your consent to the processing of your personal data.

- **Legitimate Interests**: For our legitimate interests in providing and improving our services, provided these interests do not override your rights and freedoms.

 

## Data Sharing

 

### Third-Party Service Providers

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

 

### Legal Obligations

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

 

### Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

 

## Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

## Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

 

## Your Rights

### Access and Correction

You have the right to access and correct your personal data. You can update your account information by logging into your account on our Website.

 

### Deletion

You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., if the data is required to comply with legal obligations).

 

### Objection and Restriction

You have the right to object to or request the restriction of the processing of your personal data in certain circumstances.

 

### Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

 

### Withdrawal of Consent

If you have provided consent for the processing of your personal data, you have the right to withdraw your consent at any time.

 

To exercise any of these rights, please contact us at privacy@lendemain-skincare.com.

 

## Cookies

 

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy](/cookie-policy).

 

## Changes to This Privacy Policy

 

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes indicates your acceptance of the new Privacy Policy.


## Contact Us

If you have any questions or concerns about these Terms, please contact us at:

**Email**: lendemaincosmetics@gmail.com 


Thank you for trusting Lendemain Skincare with your personal data. We are committed to protecting your privacy and ensuring the security of your information.

Wholesale inquiries and Collaborations

​

Please contact us for further inquiry and potential collaboration 

lendemaincosmetics@gmail.com

​

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Twint (Switzerland)

  • Revolut

  • Offline Payments

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